Refund policy

Refund Policy

Thank you for your purchase! We take pride in the quality of our products and your satisfaction is important to us. Please read our refund policy below:

All Sales Are Final

  • We do not offer refunds for any reason other than damaged or defective items.

  • Please ensure you review your order carefully before completing your purchase.

Defective or Damaged Items

If you receive a product that is defective or damaged, we are happy to help. To be eligible for a refund or replacement:

  1. Contact us at undergodofficiall@gmail.com within 7 days of receiving your order.

  2. Include your order number, a description of the issue, and clear photos showing the defect or damage.

Once we review your request:

  • If the item is confirmed to be defective, we will offer a refund or replacement at no additional cost.

  • We may ask you to return the defective item or dispose of it, depending on the circumstances.

Non-Returnable Items

  • Due to the nature of our products, we do not accept returns or exchanges unless the product is defective.

Questions?

If you have any questions about your order or our refund policy, please contact us at store@undergodofficial.com